The Details You Provide
The enquiry form asks for your name, email address and a description of the request. A phone number, postcode and service selection help with contacting you and assessing the location and work. Please include only information relevant to your tank enquiry and avoid sending sensitive personal, financial or insurance-policy information.
If you contact us by email, the message and the contact details you include are used for the same enquiry-handling purpose. Technical request information may also be processed by the hosting and security services used to deliver the website and protect the form from misuse.
Why Your Details Are Used
Your information is used to understand the request, reply to you and help arrange an assessment or quotation where appropriate. The form requires an explicit agreement before your enquiry details can be shared with a suitable service provider. The checkbox is not selected for you, and it does not give permission for marketing.
Submitting the form does not book work or establish a confirmed appointment. A provider responding to the enquiry should identify itself and explain its own terms and privacy arrangements before you proceed.
Sharing An Enquiry
With the agreement you give on the form, your relevant contact details and the description of the work may be passed to a suitable service provider so it can respond. Hosting, email and security suppliers may process information as part of delivering and protecting the enquiry service. Information may also be disclosed where a legal obligation requires it.
Your enquiry details are not offered for unrelated marketing. If you do not wish to use the form, you can email to ask about the enquiry process before providing tank or property details.
Keeping Information
Enquiry information should be kept only for as long as needed to respond, follow up the request and meet applicable legal or dispute-related obligations. The period can depend on whether an enquiry becomes work with a service provider. You can ask what information is held about your enquiry and request deletion where applicable.
A provider that accepts work may need to keep its own quotation, contract, waste or installation records. Its retention duties and privacy notice apply to those separate records.
Your Choices And Rights
You can ask to access or correct personal information, request deletion or restriction, and raise an objection where the relevant rights apply. Where sharing relies on your consent, you can withdraw that consent for future sharing. Withdrawal does not undo processing already lawfully carried out or information a provider is required to retain.
To raise a request, email hello@essexoiltankservices.co.uk with enough detail to identify the enquiry. Identity checks may be needed to avoid releasing information to the wrong person. You may also raise a concern with the Information Commissioner's Office.
Cookies And External Services
The frontend does not set advertising or analytics cookies. Fonts are requested from Google Fonts, and those requests can disclose technical information such as your IP address to that service. Links to external guidance take you to websites with their own privacy arrangements.
The enquiry endpoint and hosting security services can process technical information necessary to handle requests and prevent abuse. If optional tracking is introduced, this notice and any required consent controls should be updated before it is used.
Questions About This Notice
Use the contact email above for questions about privacy, consent or the details you have submitted. Please do not send account passwords or identity documents in an initial email. The notice may be updated when the enquiry process or the services used by the website change.